Customer Service

We at Botaday would like your experience on this site to be a good one! We strive to be better every day. If you have any questions or comments, please email us at help@botaday.com

SHIPPING
We ship USPS 1st class (1 item, 10-12 business days) and USPS 2-day Express (2 or more items, 7-8 business days). We provide tracking information on all domestic orders.

Domestic:
Standard shipping on orders under $100 is $5.99. Orders over $100 ship FREE.
Canada:
USPS international 1st class shipping is $10.99 on all orders.
International:
USPS international 1st class shipping is $16.99 on all orders.
Please keep in mind that international orders are subject to delays and import fees through customs, which vary by location.
 
RETURNS
Botaday shirts and swag are meant to accompany you on daily adventures and induce laughter in you and all around you. If you're not happy with your new purchase and would like to send it back, please let us know what’s going on at help@botaday.com within 30 days of receipt, and we'll assist you with a return or exchange.
Refunds:
As a rule of thumb, we'll refund the price you paid minus the shipping charges (this includes shipping both ways).
In the unfortunate but thankfully rare cases of damage or defects, we'll take care of the shipping charges both ways and send you a new item. Please include detailed descriptions and photos of the issue with the order when you submit your return request at help@botaday.com within 30 days of receipt.